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George Needham on OCLC's new Perceptions report and their Environmental Scan

George Needham
In this 45 minute conversation, George Needham talks about the Perceptions of Libraries and Information Resources report released earlier this week by OCLC, and about their 2003 Environmental Scan, which is still proving both popular and relevant.

George is Vice President for Member Services at OCLC.



Listen Now | Download MP3 [44 mins, 30 Mb] | How to Listen | Read more...

OCLC's Environmental Scan was published back in 2003, and provided a high level view of the significant issues and trends impacting libraries, museums, archives and similar organisations now and in the future.

Perceptions of Libraries and Information Resources was released earlier this week, and provides a different perspective on many of those same issues by leveraging a Harris Interactive poll of over 3,300 information consumers in Australia, Canada, India, Singapore, the United Kingdom and the United States.

“The findings indicate that information consumers view libraries as places to borrow print books, but they are unaware of the rich electronic content they can access through libraries. Even though information consumers make limited use of these resources, they continue to trust libraries as reliable sources of information.”

In this conversation, recorded just prior to the report's publication, George Needham extracts the implications of both reports, and engages in a wide-ranging discussion around changing user expectations, and some of the ways in which we need to consider transforming and further enhancing our existing library services.

Resources:

This conversation was conducted by telephone, from Birmingham (UK) to Dublin, Ohio (USA), on Wednesday 23 November 2005.

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Posted by Paul Miller at 09:42 on 8 December 2005

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